Privacy Policy

Last updated: September 16, 2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

How We Use Your Information

• To process and fulfill your orders
• To communicate with you about your orders and our services
• To improve our products and services
• To send you promotional materials (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights and safety

Notification and Communication Consent

By accepting this policy, you acknowledge and consent to receive notifications and promotional communications from us through various channels, including but not limited to email, mobile push notifications, SMS, RCS (Rich Communication Services), WhatsApp, or any other digital communication platforms.

If you prefer not to receive such updates or marketing communications, you may opt out by contacting us at info@hitesh-mall.store

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have any questions about this Privacy Policy, please contact us at +91 9898301312 or visit our store at HITESH MALL, Rajula, Gujarat, 365560.

Terms & Conditions

Last updated: September 16, 2025

Acceptance of Terms

By accessing and using Hitesh Mall's services, you accept and agree to be bound by the terms and provision of this agreement.

Products and Services

• All products are subject to availability
• We reserve the right to modify or discontinue products without notice
• Prices are subject to change without prior notice

Orders and Payment

• All orders are subject to acceptance and availability
• Payment on delivery is available for local orders
• We reserve the right to refuse or cancel orders at our discretion

Delivery Policy

We strive to deliver products within the estimated time frame. However, delivery times may vary due to factors beyond our control.

Notification and Communication Consent

By accepting this policy, you acknowledge and consent to receive notifications and promotional communications from us through various channels, including but not limited to email, mobile push notifications, SMS, RCS (Rich Communication Services), WhatsApp, or any other digital communication platforms.

If you prefer not to receive such updates or marketing communications, you may opt out by contacting us at info@hitesh-mall.store

Return and Refund Policy

• Fresh products cannot be returned unless damaged upon delivery
• Non-perishable items may be returned within 7 days of purchase
• Refunds will be processed within 5-7 business days

Limitation of Liability

Hitesh Mall shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Contact Information

For any questions regarding these terms, please contact us at +91 9898301312 or visit our store at HITESH MALL, Rajula, Gujarat, 365560.